Privacy Policy

We collect some of your personal information as part of the buying and selling process, including your name, address, and email address, which are required to complete the transaction. Products like the Synq.Fit Pro, the Synq.Fit Bike and the Q-Rope that get connected with the Synq.Fit App also use information like your body weight, measurements and physical activity detection. Further, when you browse our website, we automatically receive your computer’s internet protocol (IP) address. This helps us learn about your browser and operating system. Email/WhatsApp Marketing (If opted for): We may collect your phone numbers in order to update you with promotional offers, new product launches and upcoming events at Synq.Fit
We here at Synq.Fit respect your privacy and never store the following details: a) Internet banking or Card transaction OTP b) CVV Number of Debit/Credit card c) Login Passwords for banking or UPI IDs Further, we use Razorpay for processing payments. We/Razorpay does not store your card data on our/their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. Your purchase transaction data is only used as long as it is necessary to complete your purchase transaction. Once completed, your purchase transaction information is not saved. Synq.Fit payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read the terms and conditions of Razorpay at
We assume that you understand and agree that we may collect and use your personal information to complete a transaction, verify your credit card, process an order, make delivery arrangements, or handle returns. Further, by using Synq.Fit products and subscription services, you agree to your consent to allow us to use this data. If we need your personal information for a secondary purpose, such as marketing, we will either formally request your express approval or give you an option to decline.
If you change your mind after deciding to opt-in, you may withdraw your consent for us to use your personal information and contact you for promotions at any time. To do so, simply contact us at [email protected] or send us a request letter at 103, Udyog Vihar Phase 1, Dundahera Village, Sector 23, Gurugram, Haryana 122016.
By using Synq.Fit website, you certify that you are at least the legal age of majority in the state or province in which you reside or that you are of legal age in that jurisdiction and have granted us permission for any minor dependents of yours to access this site.
In general, the third-party providers we work with will only gather, use, and disclose your information as much as is required for them to perform the services they provide to us. However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies concerning the data we must send to them for your purchase-related transactions. We advise you to read their privacy policies to understand how these providers treat/will treat your personal information. It is worth considering that some providers may be situated in or have facilities located in jurisdictions other than either you or us. Your information may then be governed by the laws of the jurisdiction(s) where the third-party service provider or its facilities are situated if you decide to move forward with a transaction involving their services. Once you leave Synq.Fit website or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or the Terms of Service of our website. Links: When you click on links on Synq.Fit store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements before proceeding ahead.
Synq.Fit follows industry best practices and takes reasonable precautions to prevent your personal information from being inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, we may share your personal information if you breach our terms of service or if we are obligated by law to do so.
Cookies are small files that are stored on the user’s computer to assist with service provision. Cookies enable us to access online page flow, track the effectiveness of our advertising, and promote trust and safety. Cookies do not store any personal information and some of our services may require the usage of a “cookie”. We utilise cookies to reduce the number of times a user has to input their password. Cookies help us give relevant information to buyers, customers, and users.
Synq.Fit retains the right to modify this privacy policy at any time, so please review it often. Changes and clarifications will be effective right away once they are posted online. If we make any significant changes to this policy, we will let you know here so that you are aware of what data we collect, how we use it, and, if applicable, under what conditions we use and/or disclose it. If the Synq.Fit store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to access, amend, revise, or delete any personal information, we hold about you, make a complaint, or want more information, contact our Privacy Compliance Officer at [email protected] You can also write to us at 103, Udyog Vihar Phase 1, Dundahera Village, Sector 23, Gurugram, Haryana 122016.